Privacy Policy

Effective Date: September 7, 2026

Myky, a brand operated by Luck and Belief Marketing Solutions Pvt. Ltd., respects your privacy and is committed to protecting the personal information you provide when using our website, placing an order, or communicating with us.

This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website, purchase our Myky hair oil, or explore our cosmetic products across India.

Information We Collect

We collect information directly from you when you interact with our website, place an order, or contact our team.

Personal Identifiers

Full name, phone number, email address, and billing/shipping address.

Payment Details

Payment transactions (UPI, credit/debit card, net banking, or COD details) are processed through secure third-party payment gateways. We do not store sensitive credit card or net banking details on our servers.

Account Information

Login credentials and order history if you create an account with us.

Technical & Usage Data

IP address, browser type, device type, operating system, and website browsing patterns collected via cookies and log files.

How We Use Your Information

We may use the information we collect to:

• Process and fulfil your orders.
• Arrange delivery of products.
• Confirm orders and payments.
• Provide customer support.
• Respond to enquiries and requests.
• Process returns, cancellations, and refunds.
• Improve our products, services, and website.
• Maintain website security.
• Detect and prevent fraud or misuse.
• Maintain business and transaction records.
• Comply with applicable laws and legal requirements.
• Send promotional or marketing communications where permitted by applicable law.

Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. We share data only with trusted partners necessary to fulfil our services.

Logistics & Courier Partners

Name, delivery address, and contact number shared to ship products to your location.

Payment Gateways

Secure financial platforms handling payment verification and fraud prevention.

Legal Obligations

If required by Indian law, regulations, or court orders to protect our rights or investigate fraud.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to store user preferences, analyze site traffic, and personalize content. You can manage or disable cookies through your web browser settings; however, disabling cookies may limit certain features of our site.

Data Security

We implement administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we take every reasonable precaution, no online transmission method is 100% secure.

Children's Privacy

Our website and products are intended for general audiences. We do not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.

Your Data Rights

Under applicable Indian data privacy regulations, you have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your personal account data from our records, subject to legal or order-tracking requirements.
• Opt out of receiving marketing and promotional communications at any time.

Changes to This Privacy Policy

Luck and Belief Marketing Solutions Private Ltd. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date."